As more and more companies are requiring employees to come back into the office, some people are pushing back. Namely, introverts.
Introverts are often described as shy and those who prefer to stay at home rather than go out and socialize. They’re seen as quiet and reserved in meetings, rarely speaking up or voicing an opinion. And while some of that may be true, there’s really more to it.
The big difference between introverts and extroverts is how their brains respond to stimuli. Extrovert brains are energized by stimulation and seek it out in social situations. Introverts enjoy being social but need breaks to recharge because it can be draining. Introverts can be equally creative, enthusiastic, and articulate as extroverts, they just may be more reserved in their approach (like favoring email over in-person conversations).
Society in general tends to favor extroverts, sometimes to the detriment of introverts. The saying "the squeaky wheel gets the grease" describes how society favors those that speak up and have tons of friends. In school, children who raise their hand first or speak up are highly praised. Kids in tons of extracurricular activities are favored by scholarship committees and colleges. By the time an introvert enters the workplace, they’ve been told in various ways throughout their life that they aren’t enough.
And let’s face it: the workplace was created by extroverts, for extroverts. Open space offices, bright lights, lots of noise from conversations, equipment, or background music. Add in the unexpected and constant “drop in visits” by coworkers and it’s overwhelming to an introvert.
Introverts have excelled at working from home. While the transition to remote work in early 2020 was abrupt for everyone, introverted workers found working from a distraction-free environment preferable to the constant cacophony of an office. Plus, virtual communication methods offered introverts more opportunities to share their thoughts without getting interrupted or overtalked by the extroverts.
Whether you’re a hiring manager or a people manager, understand that introverts can be very valuable employees. See also tips on managing introverts.
Here’s why:
They’re self-sufficient. Introverts are happiest when able to work autonomously and at their own pace, without constant interruptions or unnecessary supervision. And since they prefer working alone, they’re used to relying on themselves to achieve their goals. They also prefer to do extensive research and find a solution on their own before going to someone else.
They’re great listeners and observers. Introverts aren’t going to talk for the sake of talking. They’re very sensitive to and aware of the needs of the people around them. This allows the introvert to observe details that others may overlook. They hear and analyze all of the issues and listen to all sides of the story when solving problems or making decisions.
They’re good at building relationships. Rather than vying for the spotlight, introverts are supportive and collaborative. They have a natural tendency to read a room to get a deep understanding of the people or situation. They also don’t like small talk and forced conversations, so when they engage with others it’s more meaningful.
They set very high standards for themselves. They emphasize quality and accuracy in their work – they want to get it right. Introverts are measured and methodical about what they say, why they say it, and when they say it. And since they don’t require recognition or “spotlight moments”, they get down to business and get stuff done.
They have excellent written communication skills. Introverts are thoughtful and careful in their communication and it’s easier to communicate in written form, where they can reflect and weigh their words carefully. Where others struggle to translate their thoughts into writing, introverts truly shine. Just look at William Shakespeare or George R. R. Martin.
Introverts are adaptable. A desire for success can outweigh their natural personality traits and push them to hone the skills they aren’t inherently good at. Introverts like a challenge, where they can think through different angles, be creative, and make a meaningful impact. Introverts make great leaders too – just look at the skills listed above.
Introverts have their own set of superpowers and make up 30-50% of the workforce. No matter your personality, your work environment should both challenge you and empower you. Strong teams need people with all types of backgrounds, ideas, and experience.
Not sure if you're an introvert or extrovert? Take this quiz to see where you fall.
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